The New AI Trust Architecture: 5 Requirements for Agent-to-Agent Communication
Salesforce AI Research identifies a critical need for a new trust architecture to enable effective, reliable communication and negotiation between autonomous AI agents representing competing organizations. The framework requires five key elements: interpretable standards beyond fixed rules, persistent identity and reputation linked to principals, governance through boundaries rather than exhaustive scripting, structured accountability traceable to humans, and calibrated escalation to balance automation with liability. These principles aim to establish governance, legal, and ethical guardrails before AI agents handle consequential enterprise transactions at scale.








