CIOs are enhancing change management to boost generative AI adoption and business value. Companies like Principal Financial Group and Liberty Mutual emphasize education, collaboration, and culture shifts. Research indicates that effective change strategies address employee trust and skill gaps, while CIOs are seen as key change agents. Innovations include structured training programs, collaborative workflows, and grassroots influencer approaches, enabling organizations to adapt and experiment with AI, ultimately improving productivity and fostering a culture of innovation.
https://www.cio.com/article/4016354/cios-tackle-the-ai-change-management-challenge.html