How Do We Measure Our Defenses Against Social Engineering Attacks?

CISO Series discusses measuring defenses against social engineering attacks, particularly phishing. Hosts David Spark and Mike Johnson question the effectiveness of using phishing click rates as a metric, suggesting they are easily influenced and insufficient. Experts emphasize the need for a holistic approach, focusing on response actions post-click and measuring susceptibility across various channels, not just email. They highlight the importance of a layered security strategy and the evolving sophistication of attacks facilitated by advances like AI. Recommendations include enhancing awareness training and developing contextual metrics to better assess organizational security.

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