The NHS conducted a large-scale trial of Microsoft 365 Copilot AI across 90 organizations, involving over 30,000 staff members. The pilot demonstrated that AI-powered admin support can save staff 43 minutes each day on average, resulting in significant time and cost savings, with estimates of 400,000 staff hours and millions of pounds saved each month. These gains allow staff to focus more on patient care. Microsoft Copilot is now broadly available across the NHS at no additional cost, helping to streamline tasks such as email and note-taking, and contributing to a broader government strategy to modernize and enhance NHS productivity.
https://www.gov.uk/government/news/major-nhs-ai-trial-delivers-unprecedented-time-and-cost-savings