CIOs must effectively communicate IT's business value to shift perceptions from being a cost center to a profit driver. Key strategies include: highlighting IT's impact, focusing on business outcomes rather than technical metrics, using relevant KPIs, developing storytelling skills, and framing IT as an asset builder. By translating IT achievements into relatable business language and results, CIOs can ensure stakeholders recognize IT's contributions.
https://www.cio.com/article/4137669/5-tips-for-communicating-the-value-of-it.html