Despite clear evidence of AI delivering task-level productivity gains, most organizations struggle to translate these improvements into measurable financial returns at the enterprise level. The article argues that AI itself does not create ROI; instead, capturing value requires organizations to redesign their structures, decision-making, governance, and performance metrics to overcome legacy systems and misaligned incentives, making organizational readiness the true barrier to scaling AI impact.
https://www.cio.com/article/4159823/ai-doesnt-create-roi-organizations-do.html