Nora Hollenstein, VP of AI at Hexagon, explains that although AI accelerates specific tasks, overall business productivity often remains unchanged because saved time gets offset by bottlenecks like unchanged review processes. She emphasizes that the true value of AI lies in redesigning workflows to improve how work progresses through organizations, supported by accurate, real-world data and responsible adoption with human oversight. Additionally, her Robot Generation survey shows younger generations are increasingly familiar and comfortable with AI, suggesting businesses must support their effective and ethical use of AI to realize meaningful gains.
https://technologymagazine.com/news/if-ai-works-faster-why-arent-businesses-more-productive