Banking and Credit Card Customers Complacent on Fraud Protection, Gen Z Most Likely Victims, J.D. Power Finds

J.D. Power Study: Fraud Affects 29% of Bank Customers, 24% Credit Card Users; Gen Z Most Impacted. Many don't take security measures despite risks. 50% of bank and 55% of credit card users recall no recent provider prompts for security actions.

https://www.businesswire.com/news/home/20251118251466/en/Banking-and-Credit-Card-Customers-Complacent-on-Fraud-Protection-Gen-Z-Most-Likely-Victims-J.D.-Power-Finds