Enterprises are heavily investing in AI technologies to drive productivity and new revenue, but many CIOs report difficulty measuring clear ROI and scaling pilots successfully, according to an Infosys survey of over 1,000 senior executives. The report highlights challenges including misaligned goals, inadequate success metrics, and pressure to deploy rapidly, which limit transformative experimentation and financial proof of AI benefits despite widespread adoption across decision-making and product development. Experts advise that enterprises need consistent leadership, balanced KPI frameworks, and scalable integration of AI capabilities into enterprise platforms to realize long-term, tangible financial returns.
https://www.ciodive.com/news/CIOs-waiting-AI-savings-ROI/828883/