Microsoft Sued for Allegedly Forcing M365 Users to Pay for AI

Microsoft is being sued in Australia for allegedly misleading users of its Microsoft 365 subscriptions into paying for its AI assistant, Copilot, by not disclosing a cheaper, non-AI “Classic” plan. The ACCC claims Microsoft hid this option, leading to price increases for many users. The lawsuit seeks penalties and consumer redress for what is characterized as misleading conduct, including claims that accepting AI features or facing a price increase were mandatory.

https://cyberinsider.com/microsoft-sued-for-allegedly-forcing-m365-users-to-pay-for-ai/

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