CISOs face challenges in helping colleagues understand their roles due to the evolving nature of the job and a lack of formal authority. Experts suggest CISOs clearly communicate their responsibilities and engage with various departments to define their roles effectively. The unclear definition of the role varies by organization maturity, adding to misunderstandings. CISOs need to advocate for their importance, share credit with teams, and speak in terms relevant to their audience to enhance collaboration and reduce friction within organizations.
