Frank Iannella, CIO at Heineken, emphasizes that while AI is transforming business operations and technology careers, success increasingly depends on understanding business problems, adaptability, and leadership rather than technical skills alone. He highlights the importance of responsible AI adoption with strong data governance and the need for technology professionals to develop broad skills in collaboration and organizational understanding to lead effectively in a changing industry.
https://ischool.syracuse.edu/the-future-of-tech-is-still-about-people/