CIOs are evolving from IT managers to strategic partners in retail, focusing on technology and operational integration. To succeed, they must build relationships across departments, advocate for future tech developments, structure IT teams for collaboration, and create a forward-looking roadmap. These changes enable CIOs to transform tech departments into proactive business partners, driving retail innovation and growth.
https://www.mytotalretail.com/article/the-new-role-of-the-cio/