Many organizations claim to implement human-in-the-loop AI systems as governance safeguards, but experts warn that often these systems lack genuine human authority to override or halt AI decisions, reducing oversight to mere monitoring. True human-in-the-loop requires domain expertise, context, and the power to intervene effectively, yet decision fatigue and overreliance on AI accuracy can erode this control. IT leaders are advised to critically assess such systems, considering automation and non-AI guardrails to ensure meaningful risk management and appropriate human involvement where necessary.
https://www.cio.com/article/4215442/when-ais-human-in-the-loop-really-isnt.html