AI assistants are gaining visibility in workplaces, yet many organizations hesitate to scale their deployment due to security, governance, and trust issues. Despite low usage rates (18% weekly, 8% daily in the US), there's a push for broader adoption, particularly in collaboration software. Companies see a need to leverage AI for efficiency but face challenges like unclear ROI and training needs. Interest in tools like Microsoft 365 Copilot and OpenAI's ChatGPT is high, with many exploring multiple AI solutions. Security risks associated with AI integrations and oversight remain key concerns as enterprises navigate towards larger deployments.
https://www.computerworld.com/article/4119325/why-ai-assistants-still-face-barriers-at-scale.html