The article argues that in many organizations, operational inefficiencies stem not from outdated technology but from legacy operating models that hinder decision-making and coordination. Even with modernized tech stacks, fragmented authority, risk assessments, and funding structures slow down progress, causing modernization efforts to underdeliver because the organizational decision systems remain misaligned with current business needs.
https://www.cio.com/article/4168935/your-operating-model-is-the-real-legacy-system.html