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Six Opportunities for CIOs in the AI Adoption Race

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CIOs can seize six strategic opportunities in AI adoption:

  1. Enabler of Transformation: Shift from owning AI to orchestrating business alignment.
  2. Enterprise Integration: Upskill and harmonize IT and business for seamless collaboration.
  3. Responsible Innovation: Establish frameworks for safe, scalable GenAI implementation.
  4. Scaled AI Delivery: Move from isolated projects to a cohesive AI portfolio.
  5. Data Governance: Lead data strategy and ownership across the organization.
  6. Inspire Reinvention: Collaborate with leadership to guide AI-driven transformation.

Successful AI adoption requires top-level support and cross-functional teamwork, emphasizing AI as a strategic organizational change rather than a tech-only project.

https://knowledge.insead.edu/operations/six-opportunities-cios-ai-adoption-race

AI Drives Cyber Strategies, Security Execs Say

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AI is now a primary concern for cybersecurity executives, surpassing traditional threats like ransomware. A recent report shows that 30% of leaders prioritize AI-related privacy and security issues. While many companies have adopted AI use policies, the technology's security solutions often underperform due to high false positive rates. Executives stress the importance of addressing basic vulnerabilities rather than focusing solely on AI risks, highlighting that staff training on common threats remains a cost-effective strategy for improving resilience.

https://www.cybersecuritydive.com/news/ai-security-risks-executives-survey/748664/

SolarWinds Security Chief on the Risks and Rewards of Being a CISO

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Tim Brown, SolarWinds' CISO, discusses his experience during the 2020 Sunburst cyberattack by Russia. He emphasizes the importance of transparency and communication with stakeholders during crises, recounting how this approach helped maintain customer trust. Brown also reflects on the support from the CISO community during legal challenges with the SEC, advocating for proactive communication and preparation regarding cybersecurity liability. He warns about ongoing threats from Russia and rising concerns about China's capabilities. Brown remains optimistic about the future of cybersecurity, citing the industry's evolution and adaptability.

https://therecord.media/solarwinds-security-chief-tim-brown-interview

Transparency, Good Data and Documentation: How HR Can Navigate the EU AI Act

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HR must adapt to the EU AI Act, which oversees workplace AI, particularly high-risk applications impacting health or employment. Transparency in data collection and vendor practices is crucial, as is understanding AI's risks and documentation requirements. DPIAs are essential for justifying AI use, ensuring compliance under GDPR and the AI Act. Effective anonymization of training data is critical, and HR should continuously evaluate AI tools for robustness, keeping ethical data handling at the forefront.

https://iapp.org/news/a/transparency-good-data-and-documentation-how-hr-can-navigate-the-eu-ai-act

As Klarna Flips From AI-first to Hiring People Again, a New Landmark Survey Reveals Most AI Projects Fail to Deliver

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Klarna, after relying heavily on AI for customer service, is shifting back to hiring humans due to AI's “lower quality” results. CEO Siemiatkowski stated they need human agents for better customer support. An IBM survey found that only 25% of AI projects succeed as expected. Klarna aims to improve service quality while still maintaining an AI-first strategy, planning to offer flexible freelance roles for customer support.

https://fortune.com/2025/05/09/klarna-ai-humans-return-on-investment/

78% of CISOs See AI Attacks Already

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78% of CISOs report encountering AI-driven attacks, as cybersecurity evolves with AI tools. Darktrace's survey reveals 74% view AI as a current threat, with rising sophistication in phishing and malware. While there’s a personnel shortage in cybersecurity, 95% believe AI can enhance defense efficiency. However, only 42% fully understand their AI cybersecurity tools, highlighting a need for clarity and effective integration in defenses against emerging threats.

https://www.theregister.com/2025/05/16/cisos-report-ai-attacks/

Prohibited AI

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TLDR: EU AI Act, effective August 2024, prohibits harmful AI practices: subliminal manipulation, social scoring, and biometric tracking in public. Compliance requires assessing current AI uses, screening future applications, and maintaining an efficient governance framework. Focus on high-risk, prohibited cases and leverage existing compliance processes to ensure adherence.

https://www.tlt.com/insights-and-events/insight/prohibited-ai—taking-a-practical-approach-to-compliance/

Compliance Now Biggest Cyber Challenge for UK Financial Services

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Compliance is the top cyber challenge for UK financial services, as cited by 44% of surveyed firms. Key issues include data protection, remote work support, and cloud security. The EU's DORA regulation, effective January 2025, highlights the need for robust cyber resilience. Supply chain attacks take the longest to respond to (16 hours), with significant concerns about threats from nation-states. A third of firms are using AI in cybersecurity, viewing AI-powered phishing as a major threat (89%).

https://www.infosecurity-magazine.com/news/compliance-cyber-challenge-uk/

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