Five Years In The Chair: Practical Lessons From Leading IT In Higher Ed

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CIO Zach Rossmiller reflects on five years leading IT at the University of Montana amidst challenges like staff burnout and declining enrollment. Key lessons learned include:

  1. Trust is crucial for collaboration and effective leadership.
  2. Invisible work is essential for stability, demanding acknowledgment.
  3. Crisis management reveals strengths and weaknesses; preparation is vital.
  4. Continuous personal evolution is necessary for effective leadership.
  5. Shared success requires collaboration from diverse stakeholders.

Rossmiller emphasizes that clarity and adaptability are essential for future challenges in educational IT management.

https://nationalcioreview.com/articles-insights/five-years-in-the-chair-practical-lessons-from-leading-it-in-higher-ed/

A Day in the Life of a Strategy-driven CIO

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CIO Stephen Franchetti of Samsara balances IT operations and strategic planning. He starts work around 7 AM, reviewing IT issues and aligning with business goals. Effective CIOs must focus on proactive strategy over reactivity. Franchetti emphasizes collaboration with other executives, managing time efficiently, and must lead in architecture and security-related decisions. His role extends to shaping company culture and ensuring alignment across functions. He believes in a mix of conventional and unconventional paths to the CIO position, stressing the importance of viewing IT as a strategic enabler rather than just operational management.

https://www.techtarget.com/searchcio/feature/A-day-in-the-life-of-a-strategy-driven-CIO

The Evolving Role of the CIO

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CIOs now pivot from mere tech reporting to driving innovation and embedding IT in business strategies. They must foster a culture of collaboration and see technology as an integral business enabler. As AI is poised to boost global GDP, CIOs must prioritize ethical governance and transparency, guiding companies through digital transformation while balancing trust and accountability. Embracing edge computing enhances operational resilience amid disruptions. The most effective CIOs will bridge visionary thinking with responsible leadership, shaping the future of business in a digital-first environment.

https://itbrief.co.uk/story/the-evolving-role-of-the-cio

CIOs Step Into the AI Spotlight

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CIOs are pivotal in guiding AI strategies within organizations, balancing technology and business needs. An increased focus on AI's strategic role is evident, with companies prioritizing AI investments to improve processes and customer experiences. While facing challenges like cybersecurity and talent shortages, CIOs are taking proactive measures to educate business leaders, streamline operations, and innovate. Their influence is growing, aligning IT initiatives with broader business goals, as they navigate AI's transformative potential while managing expectations within companies.

https://foundryco.com/blog/cios-step-into-the-ai-spotlight/

Inside Kishore Sunderajulu’s Mission to Secure Global Payment Systems

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Kishore Sunderajulu is a product leader with over 20 years of experience in securing global payment systems. His career began with the transition from magnetic stripes to EMV chip cards, improving transaction security and consumer protection. He has held influential roles at Discover Financial Services and Marqeta, driving innovations like tokenization and fostering compliance with regulatory frameworks. Kishore emphasizes the importance of balancing security and innovation in digital payments, aspiring to lead advancements in AI-driven solutions while promoting trust and transparency in fintech. His ongoing commitment is to make financial transactions safer and more inclusive.

https://hackernoon.com/inside-kishore-sunderajulus-mission-to-secure-global-payment-systems

Visa Identifies Payments’ Five Biggest Fraud Threats

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Visa's Fall 2025 Threats Report identifies five major fraud threats: industrialized fraud tactics, a monetization strategy for stolen card data, AI-generated synthetic content, weakened legacy defenses, and vulnerabilities in third-party systems. Fraudsters leverage tech like botnets and AI for efficient, scalable attacks, maintaining a 12-month delay before exploiting stolen data. Traditional fraud detection struggles to keep pace, leading to a trust paradox where consumer data is at risk through third-party channels.

https://www.digitaltransactions.net/visa-identifies-payments-five-biggest-fraud-threats/

Want AI To Succeed? Start With Managers Succeeding At AI First

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AI is being rapidly integrated into organizations, but a lack of managerial guidance and support holds back its real impact. Employees look to managers for clarity and confidence in using AI, and without this, adoption stalls or remains superficial. Most barriers are not technical, but relate to understanding, trust, and safety, which managers must address. Organizations see much greater adoption and value when managers actively support AI, link it to daily tasks, and ensure safety and compliance. Success depends on outcomes rather than mere usage, and building managerial judgement—rather than purely technical skills—drives real progress. Different managers have different starting points, so tailored support and confidence-building are essential for meaningful AI adoption.

https://www.forbes.com/sites/vibhasratanjee/2025/11/23/want-ai-to-succeed-start-with-managers-succeeding-at-ai-first/

Why 95% Of AI Pilots Fail, And What Business Leaders Should Do Instead

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Most corporate AI pilots fail because they’re driven by trend-chasing and a lack of clear strategy, not by poor technology. Budgets favor visible but ineffective sales/marketing tools, while real value emerges from back-office automation and integrated solutions. Misalignment, lack of system integration, and the failure to address the cultural challenges of tech change are key barriers. External expertise and cross-functional alignment boost chances of success, while shallow, internally driven pilots and top-down ownership often guarantee failure. Successful AI requires embedding it in business operations, pairing internal and external expertise, and treating organizational change as seriously as the technical aspect.

https://www.forbes.com/sites/andreahill/2025/08/21/why-95-of-ai-pilots-fail-and-what-business-leaders-should-do-instead/

Preparing for What’s Next: Windows Security and Resiliency Innovations Help Organizations Mitigate Risks, Recover Faster and Prepare for the Era of AI

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Microsoft introduced innovations in Windows security and resiliency aimed at helping organizations mitigate risks and enhance recovery capabilities, particularly in context of AI. Key updates include a dedicated agent workspace for controlled interactions, advanced security measures like Post Quantum Cryptography, and improved credential protection through Windows Hello. The Windows Resiliency Initiative aims to enhance incident management and recovery tools, ensuring swift responses to disruptions while maintaining enterprise-grade security and privacy standards. Overall, the focus is on creating a secure, resilient ecosystem to prepare for future challenges.

https://blogs.windows.com/windowsexperience/2025/11/18/preparing-for-whats-next-windows-security-and-resiliency-innovations-help-organizations-mitigate-risks-recover-faster-and-prepare-for-the-era-of-ai/

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