AI agents are disrupting the SaaS landscape. Demand for simpler SaaS tools is declining as users realize they can leverage AI to create tailored solutions quickly and cost-effectively. This shift is leading organizations to reconsider renewing traditional SaaS contracts, exploring building their own tools instead. While concerns about maintenance persist, many SaaS products are poorly maintained, making internal solutions attractive. However, high-uptime services and those requiring specialized knowledge are less vulnerable. Companies with tech capability will likely succeed, while those without may face increased costs as SaaS providers adapt. The market may splinter, favoring firms with strong internal tech skills.
https://martinalderson.com/posts/ai-agents-are-starting-to-eat-saas/