The article outlines a CIO playbook for adopting agentic AI, framing it as a shift from traditional systems to intelligent agents capable of performing complex tasks and driving outcomes. It describes an eight-stage structured roadmap guiding CIOs from vision and outcome-centric use cases to building an enterprise agent layer, applying governance, and evolving operating models. It emphasizes aligning architecture, talent, and performance metrics with business value and human-AI collaboration to scale agentic capabilities.
https://www.ey.com/en_us/ey-center-for-executive-leadership/defining-a-cio-playbook-on-agentic-ai