Akio Ueda argues that successful digital transformation hinges not on technology but on fostering a culture of psychological safety where employees feel secure to take risks and learn from failure. He emphasizes that building a learning organization with supportive relationships, ongoing challenge, and innovation enables continuous adaptation and growth in a rapidly changing AI-driven era. Strategic top-down and bottom-up efforts to embed this positive culture can transform DX into a sustainable competitive advantage.
https://www.cio.com/article/4222873/digital-transformation-fails-without-this-culture-shift.html