Don’t Automate Bad Workflows: Why AI Should Begin with Redesign

Organizations should prioritize redesigning workflows before applying AI automation, as many existing processes have become inefficient over time due to accumulated approvals, redundancies, and outdated steps. Effective AI deployment begins with simplifying, standardizing, and rethinking workflows to align with desired business outcomes, enabling automation to enhance value rather than merely accelerating outdated practices. This approach helps improve operational efficiency, employee experience, and measurable business results while avoiding the risk of embedding past inefficiencies into future technology.

https://www.cio.com/article/4207454/dont-automate-bad-workflows-why-ai-should-begin-with-redesign.html

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