AI users split into two types: “power users” leveraging advanced AI tools for productivity, often non-technical, and casual users sticking to basic interactions with AI. Microsoft Copilot is criticized for underperformance in enterprise settings, limiting true AI potential. Enterprises face risks due to rigid IT policies that hinder innovation and AI adoption. Smaller companies, unhindered by legacy systems, often experience greater productivity gains with AI. The future suggests successful workflows will emerge from bottom-up initiatives, emphasizing the necessity of user-friendly APIs and secure access to AI tools.
https://martinalderson.com/posts/two-kinds-of-ai-users-are-emerging/