Council Post: GDPR-First Strategies For Rolling Out Voice AI
The first article recommends GDPR-first planning for Voice AI, emphasizing up-front privacy assessments, data mapping, clear legal reasoning, default regional storage, strong governance, and transparent user communication. Success depends on prioritizing privacy and compliance early and continuously measuring effectiveness. The second article explains how software architecture is evolving, with organizations needing to balance legacy systems and modern modular platforms. ‘Architecture as code’ and automated, integrated architectural governance are key to navigating the dual challenges of maintaining stable legacy systems while rolling out innovative, scalable, and agile solutions.